Last updated: June 2026
This Privacy Policy explains how Rama Crockery House, a sole proprietorship having its principal place of business in Jaipur, Rajasthan, India, and trading as House of PK(referred to as “we”, “us” or “our”), collects, uses, discloses and safeguards the personal information of visitors and customers (referred to as “you” or “your”) when you access this website or place an order with us.
By accessing this website, providing your information, or placing an order, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information in accordance with it.
We collect only the information reasonably required to process your order and provide our services, which may include:
Payment transactions are processed directly by our third-party payment provider. We do not collect or store your card, UPI or bank account details on our systems.
We use the information we collect for the following purposes:
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes without your consent.
In order to operate our store, your information may be processed by a limited number of trusted third-party service providers acting on our behalf, for purposes such as website hosting, secure data storage, order fulfilment and payment processing. Such providers are permitted to use your information solely to provide their services to us and are bound by appropriate confidentiality and data-protection obligations.
We may also disclose your information where we are required to do so by law, or in response to a valid request from a court, regulator or other competent authority.
Some service providers may store or process data on secure servers located outside India. Where this occurs, we take reasonable steps to ensure that your information continues to receive an adequate level of protection.
Our website uses essential cookies and similar technologies that are necessary for core functionality, such as maintaining your shopping cart and enabling checkout. We do not use cookies to track you across other websites. You may control or disable cookies through your browser settings; however, certain features of the site may not function correctly as a result.
We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, alteration, disclosure or destruction. While no method of transmission or storage can be guaranteed to be completely secure, we take appropriate steps to protect your data at every stage.
We retain your information only for as long as is necessary to fulfil the purposes described in this Policy and to comply with our legal, tax and accounting obligations, after which it is securely deleted or anonymised.
Our website and products are intended for individuals who are competent to enter into a legally binding contract under applicable law. We do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information, please contact us so that we may take appropriate action.
Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw any consent you have previously provided. To exercise these rights, please contact us using the details set out below. We will respond to genuine requests within a reasonable time.
We may update this Policy from time to time. The “last updated” date shown above indicates the current version, and any material changes will be posted on this page.
For any questions, requests or grievances relating to this Policy or your personal information, please contact us at support@houseofpk.in or +91 70230 86167. We will be glad to assist you.